Jonathan Key

PMP-certified Technical Program Manager with 8+ years of experience driving cross-functional teams to deliver high-impact technical solutions across various industries. Strong background in product development, data engineering, AI & cloud computing. Proven track record of optimizing business operations, enhancing operational efficiency, and achieving multimillion-dollar cost savings. Adept at strategy execution, mentoring teams & exceeding performance targets.

• Cloud & Infrastructure: AWS | Azure | Kubernetes | Databricks | Snowflake
• Languages & Tools: Python | PHP | JavaScript | Hive | SQL | MongoDB | Presto | PostgreSQL | Hadoop | Ent
• Expertise: Business strategy | Road mapping | Product management | Project Management Professional(PMP) | Program Management

Illinois Institute Of Technology

B.Sc: Information Technology & Management, 2017

Senior Strategy & Analytics Consultant transforming ambiguous concepts into products and leveraging analytics to solve tough problems, optimize operations & reduce costs.

• Designed & deployed 20+ applications serving 11,000+ end-users, streamlining operations in critical business areas
• Directed strategic initiatives across three projects, aligning senior leadership to meet organizational objectives
• Identified $10+ million in savings by developing custom platforms & streamlining operational workflows, achieving a 30% reduction in costs across 15 departments
• Increased infrastructure ROI by 10% through enhanced analytics, reporting and operational visibility
• Interviewing, onboarding, training & managing delivery teams for successful software implementation projects
• Conducted deep-dive strategy sessions with clients, providing actionable insights that improved business outcomes and set the foundation for future engagements
• Established critical performance metrics, refining workflows among five operational teams, enhancing interdepartmental collaboration & driving process improvements resulting in a 35% increase of product delivery speed
• Automated tasks to reduce labor costs by 20% using a custom platform
• Enhanced performance tracking across 30 functional teams to optimize day-to-day operations for stakeholders.
• Organized 5 events promoting cultural programming and professional development across eight regional offices.
• Defined metrics for 50+ KPIs (key performance indicators) improving vendor productivity and procurement quality.
• Implementing a newly designed resource management portal, critical for hundreds of project managers
• Building interactive charts, dashboards & data visualization tools to optimize planning & aid critical business decisions
• Creating new validations and tests for consolidating & verifying data, from multiple sources between teams & departments
• Presenting to C-Suite stakeholders & building tools to resolve organization-wide bottlenecks
• Collecting requirements from key stakeholders to identify gaps & build a path to a better future

Software engineer lead that designed & implemented the data, infrastructure & application for critical business functions. Building software solutions to automate thousands of hours of manual finance related tasks & streamlined processes.

• Built and deployed 10+ dashboards and reporting products, providing leadership with real-time, data-driven insights to inform decision-making.
• Integrated new technologies (AWS, Azure, LLMs, generative AI) to automate tasks & reduce task completion time by 80%
• Gathered requirements & refined feedback to drive product development, test features & deliver high-quality platforms.
• Mentored junior engineers, fostering skill development and enhancing technical team capabilities
• Spearheading the improvement of the application using NextJS, creating 1300 reusable components
• Seamlessly implementing AWS S3 storage to reduce upload times by 80%
• Troubleshooting PostgreSQL database issues, creating backup cycles & performing maintenance
• Creating RESTful APIs & detailed documentation with Django’s Rest Framework
• Creating stunning charts & visuals with HighCharts, to provide business insights
• Mentoring a small team while creating a culture of knowledge sharing
• Developing scripts to quickly automate tasks and cut the time to accomplish tasks by 90
• Researching stakeholder needs to identify new feature requests to build, ultimately improved workflows
• Building personalized dashboards to display relevant information for users to act on
• Building Salesforce & OrionAdvisor Integrations into the application as feature requests
• Building a system to parse sensitive information from text files received on an SFTP server, into an API
• Building PDF parsers to extract text to automate thousands of hours of work done quarterly.
• Creating articles; documentation, flowcharts, layouts and diagrams as a resource for the department
• Updating packages, performing risk analysis, and assessing threats to keep the application secure
• Deploying and developing integration testing & CI/CD Pipelines with gitlab

Project Management Professional

November 3rd 2024